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Yes, a continental breakfast is served every morning from 7:30 a.m. to 10:00 a.m. and is included in the room rate.
Foods for guests with dietary restrictions (gluten-free and lactose-free) are available upon request; please notify us in advance via email before your arrival. You can also request a packed breakfast for early departures.
The tourist tax in Florence is €6.00 per person per night and is not included in the room rate.
Any exemptions or reductions are determined by the City of Florence.
Children under 2 stay for free.
For children under 2, a free crib is available upon request; please reserve it in advance.
Yes, a partner parking garage is available at a cost of €40.00 per 24 hours.
No reservation is required for this service. Your car can be picked up and returned directly at the hotel.
Parking service hours: 8:00 a.m. – 11:30 p.m. (service is not available at night).
Alternatively, we can recommend some more affordable unsupervised parking options nearby. Please ask our Front Desk for information and directions.
Check-in is available starting at 3:00 p.m., and check-out must be completed by 11:00 a.m.
Early check-in may be requested, subject to availability.
Yes, a free luggage storage service is available before check-in and after check-out.
The hotel has an elevator serving the rooms on the third floor, which have separate entrances.
On the first floor, there is a luggage elevator.
The second floor is not part of the hotel.
We accept Visa, Mastercard, and American Express.
No, pets are not allowed.
Yes, Wi-Fi is free and available throughout the property
For flexible rates, the hotel may place a pre-authorization hold on your credit card to guarantee the reservation.
This is a temporary hold on the amount for the first night, not a charge.
If you cancel within the specified time frame, the amount will be released according to the bank’s processing times (usually 20–30 days).