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Yes, a continental breakfast is served every morning from 7:30 a.m. to 10:00 a.m. and is included in the room rate.
Foods for guests with dietary restrictions (gluten-free and lactose-free) are available upon request; please notify us in advance via email before your arrival. You can also request a packed breakfast for early departures.
The tourist tax in Florence is €6.00 per person per night and is not included in the room rate.
Any exemptions or reductions are determined by the City of Florence.
Children under 12 stay for free.
For children under 3, a free crib is available upon request; please reserve it in advance.
Yes, a partner parking garage is available at a cost of €30.00 per 24 hours.
No reservation is required for this service.
You can pick up and drop off your car directly at the hotel.
Parking service hours: 8:00 a.m. – 11:30 p.m. (not available at night).
Check-in is available starting at 3:00 p.m., and check-out must be completed by 11:00 a.m.
Early check-in may be requested, subject to availability.
Yes, a free luggage storage service is available before check-in and after check-out.
The hotel has an elevator serving the rooms on the third floor, which have separate entrances.
On the first floor, there is a luggage elevator.
The second floor is not part of the hotel.
We accept Visa, Mastercard, and American Express.
No, pets are not allowed.
Yes, Wi-Fi is free and available throughout the property
For flexible rates, the hotel may place a pre-authorization hold on your credit card to guarantee the reservation.
This is a temporary hold on the amount for the first night, not a charge.
If you cancel within the specified time frame, the amount will be released according to the bank’s processing times (usually 20–30 days).