Service

Concierge

Our Reception team is always at your disposal to make your stay in Florence a truly pleasant and memorable experience.

Friendly, professional and attentive, our staff will be delighted to assist you with:

• Booking tickets for Florence’s main museums, helping you avoid long queues and waiting times
• Organizing guided city tours and excursions to the beautiful Chianti region, Siena, San Gimignano and other charming Tuscan destinations
• Reserving train tickets for your onward journey

Our Services

• 24-hour Reception
• Multilingual staff
• Complimentary Wi-Fi throughout the entire hotel
• Free luggage storage
• Early check-in upon request (subject to availability)
• Partner garage with valet service: car pick-up and drop-off at €30.00 per night
• Spacious and bright lobby with comfortable sofas and armchairs
• Non-smoking rooms only
• Wake-up service
• Lounge Bar
• Pets are not allowed

Bar

To make your stay in Florence even more enjoyable, we provide comfortable spaces designed for relaxation.

Our Lounge Bar, open until late evening, is the perfect place to unwind at any time of the day. Enjoy freshly brewed espresso, a selection of teas, hot chocolate, soft drinks and light refreshments in a welcoming and intimate atmosphere.

Please note that alcoholic beverages are not served.

Buffet Breakfast

Every morning from 7:30 am to 10:00 am, a rich continental buffet breakfast awaits you in our ground-floor breakfast room. Breakfast is included in the room rate.

We offer a wide selection of sweet and savory items: freshly baked croissants, cakes, bread and cereals, cold cuts and cheeses, eggs, yogurt, seasonal fresh fruit, and hot beverages freshly prepared by our staff — allowing you to enjoy authentic Italian coffee.

A packed breakfast is available upon request.

We pay special attention to our guests’ dietary needs: gluten-free products and lactose-free options are available upon request at the time of booking.